**Georgia Southwestern State University is transitioning to Online Billing Statements for student billing. Beginning March 2022, GSW will no longer be mailing billing statements.**

The Touchnet Portal will store billing statements to view at the student’s convenience. Emails and Text Messages (if opted in through Touchnet) will notify the student/authorized user when a statement is ready for viewing. Just like mailed statements, online billing statements are accurate as of the time they are run. Touchnet has a NEW On-Demand Statement feature that can provide a student/authorized user with an up-to-date billing statement at their convenience to view and/or print. The On-Demand Statement feature is available now.

Advantages of the paperless system are:

• Access to your student account at any time
• Billing Statements are stored for your viewing online
• This system allows accurate and timely billing information
• No mailing wait time
• Web payments can be made online by credit/debit card (2.95% service fee applies) or pay by electronic check from a checking account online (no service fee)

For students to update Authorized Users to view billing statements, students will need to login to myGSW, click the balance widget to login to the Touchnet Portal, click on Authorized Users under the My Profile Setup column, click the Action wheel to Edit and then click Yes on the question about billing statements. This will allow the Authorized User to view and get notifications when billing statements are available for viewing.

Invoices for Term Charges
Invoices are provided electronically as an ‘On-Demand Statement’ in the Touchnet Portal.

To generate an On-Demand Statement:
                     1. Student logs into Touchnet by logging into myGSW and clicking the balance widget.
                     2. Click On-Demand Statement
                     3. Select the Term
                     4. Click Submit to view/print.

Authorized User Access
Students may grant other parties (such as parents or guardians) their own log-in access to the Touchnet Portal. As an Authorized User, an individual is able to make online payments, view billing statements, access On-Demand Statements, and view payment history/financial account activity.

Please make sure that you have your Pop-up Blocker turned off and JavaScript is Enabled.

1. Student logs into Touchnet by logging into myGSW and clicking the balance widget.
2. Under the “My Profile Setup” section, click “Authorized Users”.
3. Click on “Add Authorized User”.
4. Type in the e-mail address of the authorized user and choose what you would like the user to view.
5. Click Continue.
6. Read the Agreement to Add Authorized User. If you agree, check the box and click Continue.

Your authorized user will receive two separate emails, one with his/her Username and one with a temporary password. The email will contain a link to the login location where the authorized user will enter their email address and temporary password. If an authorized user is removed, they will also receive a notice of this change.