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Requests for new network connections should be sent by email to email@example.com and they will be routed to Network Services.
To report a problem relating to network connectivity (the cable is broken, the wall jack is broken) call the helpdesk (2074).
In the event you are considering purchasing a device to be attached to the network, please involve OIIT network support staff in your decision process in an advisory capacity so that the best choices may be made and so that the opportunity to evaluate in a timely manner the resources needed to support the device may be obtained. The same applies to connecting an existing device to the network as any device attached to the network affects all others.
Any plans for renovation of buildings, offices, classrooms, computer labs, etc., which use network connections should be shared with network support staff at the earlier stages of planning.
Georgia Southwestern State University has added two new wireless networks to the campus. The first is "GSW Wireless", which is available in the James Earl Carter Library and the Marshall Student Center. The second is "CanesNet" which is available in a number of academic and administrative areas on campus.
"Open" wireless Internet connectivity is available in the following areas and can be accessed without a username or password:
Logging in to GSW Wireless
GSW Wireless is an "open" wireless network and is only available in the James Earl Carter Library and in the Marshall Student Center. GSW Wireless will show up on your computer or mobile device with the SSID "GSW_Wireless". Upon connecting your computer or portable device to the GSW_Wireless network, you must open a browser and accept the Network Usage Policy by clicking the "I Agree to the Policy Above" button.
The following areas have wireless Internet connectivity on the CanesNet wireless network and require a username and password:
Logging in to CanesNet
CanesNet will show up on your computer or mobile device with the SSID "CanesNet". After connecting to this wireless network and opening a browser, you will be prompted to enter your username and password. You will need to use your CanesNet credentials to log in. If you have any problems or questions, contact the IIT department at firstname.lastname@example.org or call 931-2074.
Each individual is responsible for maintaining the confidentiality of his/her CanesNet login and password. Login credentials should not under any circumstances be shared. To do so is a violation of the GSW Computer and Network Usage Policy.
Guest Access for CanesNet
Guest access for campus meetings and conferences is available in the areas listed as being covered by the CanesNet wireless signal. To obtain log in credentials for your campus event, please contact the GSW IIT department at email@example.com at least one week prior to your event.
Campus visitors are invited to use the "open" GSW Wireless network that is available in the James Earl Carter Library or the Marshall Building.
Wireless Internet connectivity is also available for GSW campus residents in the following facilities:
Before you submit a problem report to our technicians, please take the time to browse through this FAQ in order to resolve your problem.
If you are in a wired dorm, you will need a wired network card (most new computers come with one installed), and an Ethernet cable.
If you are in a wireless dorm, you will need a wireless network adapter. Most laptops have one of these built-in.
Wireless internet is available in several areas around campus.
Yes! Students must realize that once connected to the network they will have a full time internet connection. In order to protect against outside threats, students are encouraged to have antivirus software, and have Automatic Updates enabled within their operating system.
If you have more questions, please feel free to email us at firstname.lastname@example.org