Username and Password

• Use your CanesNet Credentials when logging into GeorgiaVIEW. Make sure to include your full username: the entire GSW Radar email address, for example, jdoe3@radar.gsw.edu.
• Your GaVIEW password is your CanesNet password

• Before logging in to GeorgiaVIEW/GoVIEW, new students must complete the following:

  1. Log in to your GSW Radar Email Account via https://outlook.com/gsw.edu
  2. Change your password after using your initial, temporary password to log in. More info can be found at Email Services.
  3. Set up your Multi-factor Authentication method. 

  Then, students will be able to login to all of GSW’s IT systems, reset their password (if needed), etc.

Course Availability

• Most courses will not be available until the first day of classes.
  • If you are having problems with seeing or accessing your courses when the classes start, contact GeorgiaVIEW Help at techsupp@gsw.edu
• Your courses should be available the same day or the next day after your register for the courses.

Technical Tips

• Browsers:
  • Preferred web browsers for GeorgiaVIEW are the latest versions of Firefox and Google Chrome. Edge is supported. Internet Explorer not recommended and not supported. 
• Clear your web browser cache and cookies regularly, especially before starting quizzes
• For best results, especially when submitting assignments and quizzes, use a fast, reliable, hard-wired Internet connection.
• System Check

Course Work

• Compose assignments using software such as Microsoft Word, then copy and paste the text or attach the document to the assignment. If you attempt to write a lengthy paper within the Dropbox tool you may time out and lose your work. Lost compositions are NOT recoverable.
• To minimize issues while taking a quiz, be sure that you do the following:
  • Clear your browser's cache and cookies before starting a quiz
  • Close any applications that are not necessary for taking your quiz
  • Open only one browser window or session when taking a quiz
  • Complete the quiz in a timely manner to avoid timing out. Submit your work well before deadlines
  • Save each quiz response as you answer it
  • Do not try to save all responses individually at the end of the quiz. Saving too many responses at once may cause your quiz to freeze and fail to save the responses.

Keep Learning USG

• Keep Learning USG
• USG Learning Everywhere
• Quick Student Guide to Accessing Your Courses (eCampus)
• Contact gaview@gsw.edu to get GeorgiaVIEW help
• Georgia Broadband Deployment Initiative
• Exam Proctoring Tools:
  • Respondus LockDown Browser and Respondus Monitor Quick Start Guide
  • Student LockDown Browser Installation Guide
  • Student Resources
  • Respondus Help Center
  • If you experience an issue with the Respondus LockDown browser, please contact the Respondus Tech Support to submit a ticket.
  • System Requirements:
    • LockDown Browser and Respondus Monitor are available for Windows, Mac, and iPad devices.
    • iPad Users – Note that the Respondus Monitor settings have an iPad option that must be enabled on a per exam basis. Instructors sometimes don’t permit students to use Respondus Monitor with an iPad unless it is placed on a stand and used with an external keyboard (the video recording has too much motion otherwise).
    • Chromebook Users - Respondus LockDown Browser is currently available for Chromebooks.
    • Mobile Phones – LockDown Browser and Monitor are not available for use on mobile phones, such as the iPhone or Android phones.
  •  Techsupport and Knowledge Base
  • 24/7 Respondus Monitor Live Chat for Students

Turnitin Feedback Studio and Peer Review

• Information for Students (submitting papers, seeing similarity reports, etc.)
• Turnitin Student Training Video

Turnitin Draft Coach

• Turnitin Draft Coach User Guide
• Meet Turnitin Draft Coach
  
• Turnitin Draft Coach for Students
• Turnitin Technical Support

• Technical Support (submit a ticket)