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GeorgiaVIEW

 

On this page, you will find support information, tutorials, and other helpful tools to begin your journey with GeorgiaVIEW

Check if your computer meets the System and Software Requirements

Visit the Getting Started page to get familiar with the system

Tips for Success with GeorgiaVIEW

For best success with GaVIEW, remember the GaVIEW Tips listed below.

USERNAME AND PASSWORD

  • Your GaVIEW username is your CanesNet username: part of the Radar email address before the ‘@’ symbol. For example, if your email address is jdoe3@radar.gsw.edu, your GaVIEW username is jdoe3.
    • Note: your GaVIEW username is not the entire email address, but the first part of it.
  • Your GaVIEW password is your CanesNet password
  • If you are a new student, you have to set up your CanesNet password using the Reset Password link located on the CanesNet Single Sign-On page or on the GaVIEW login page
  • If you forgot or need to reset your GaVIEW password, use the above links and follow the on-screen instruction.

    COURSE AVAILABILITY

    • Most online courses will not be available until the first day of classes.
      • If you are having problems with seeing or accessing your courses in GeorgiaVIEW, contact your instructor.
      • If you do not know the name of your instructor:
        • Log in to your RAIN account
        • Go to Student Detail Schedule and look for the instructor's name
      • If you do not have your instructor's contact information:
        • Go to the campus Directory
        • Type in your instructor's last name in the field and click Search Faculty/Staff
    • Your courses will not be available until 1-2 business days after your register, even if you register late. If this time has passed, and you still don’t have access to the course, ask your instructor to add you to the course.

    TECHNICAL

    • Browsers:
      • Preferred web browsers for GaVIEW D2L are Firefox 32+ and Google Chrome. Internet Explorer 11 is not recommended however it's supported. For fewer problems during the semester, disable automatic updates on your computer and DO NOT update your browser or Java until the semester is over
      • Read about GaVIEW technical requirements.
    • Clear your web browser cache and cookies regularly, especially before starting quizzes
    • For best results, especially when submitting assignments and quizzes, use a fast, reliable, hard-wired Internet connection.

    COURSE WORK

    • Compose assignments using software such as Microsoft Word, then copy and paste the text or attach the document to the assignment. If you attempt to write a lengthy paper within the Dropbox Tool you may time out and lose your work. Lost compositions are NOT recoverable.
    • To minimize issues while taking a quiz, be sure that you do the following:
      • Clear your browser's cache and cookies before starting a quiz
      • Close any applications that are not necessary for taking your quiz
      • Open only one browser window or session when taking a quiz
      • Complete the quiz in a timely manner to avoid timing out. Submit your work well before deadlines
      • Save each quiz response as you answer it
      • Do not try to save all responses individually at the end of the quiz. Saving too many responses at once can cause your quiz to freeze and fail to save the responses.

    HELP

    Useful Information

    • Read the instruction on to log in for the first time
      • Please note that there is a delay of 24 - 48 hours from the day a student registers for a class to the day the student actually has access to the course in GeorgiaVIEW.
    • System and Software Requirements
    • Respondus LockDown Browser: Student Quick Start Guide
    • Contact your Instructor
      • If you are having problems with seeing or accessing your courses in GeorgiaVIEW, please contact the course instructor before you contact GeorgiaVIEW help.
      • If you do not know the name of your instructor:
        • Log in to your RAIN account
        • Go to Student Detail Schedule and look for the instructor's name
      • If you do not have your instructor's contact information
        • Go to the Campus Directory
        • Type in your instructor's name and click Search Faculty/Staff

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    © Georgia Southwestern State University, 800 Georgia Southwestern State University Drive, Americus, Georgia 31709 | (877) 871-4594

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