Request your new account by using the online request form. Before requesting the E-mail account read the E-mail Account Policies provided below.
E-mail Account Policies:
Please read the full GSW Email Policy.
Once you have read and agree with the above written policy, you can request an E-mail account with the online form provided. Once the form is received, you will need to allow up to 48 hours for the account to be created.
You will need to visit the Office of Information and Instructional Technology (OIIT) in Morgan Hall Room 105 to pick up your E-mail account information. Your information sheet will include your E-mail address and your initial password for your account. You will need to sign the form so it can be kept on file with the OIIT department.
Your mail account will be set to a pre-determined size. Your mail client should always be set to pull your mail off of the server once you enter your password. These mailbox size limits will not be increased.
Checking E-mail Remotely
If you need to check your mail from off campus, you may do so by using the Outlook Web App (or OWA) site at https://surge.gsw.edu/owa/ and loggging in using your CanesNet username and password. Using this web interface, you can access all the mail in your Inbox, Sent Items, and Deleted Items folders. The OWA stays in sync with your account on the server, so if you read or delete mail using OWA, it will be deleted or marked as read when you get back to your Outlook client on your office computer.
Size Limit Warnings and Account Limit Messages
When you are approaching the maximum size limit for your email account, you will recieve a warning through your client (either Outlook or the OWA). Once you hit your limit, you will not be able to send or receive mail until you have removed some mail from the server. The easiest way to do this is to delete messages that are taking up too much space, or move them to your Archive Folders (which is only visible through the Outlook client on your office computer). Your Outlook client is set up to automatically move mail six months old or older to your Archive Folder.