Browser Tune-up

Most of the problems people face, including logon problems, when using GeorgiaVIEW can be solved very easily by doing a browser tune-up before trying to login the first time. This needs to be done once on any non-campus computer you will be using. The information on this page will walk you through correctly configuring your browser for use with GeorgiaVIEW.

Internet Explorer

Firefox

Macintosh

 

Internet Explorer

  • Install Sun Java on your computer. Make sure that you have only ONE version of Java.
  • Open the Internet Explorer browser and make sure you have the correct version (IE 8).
  • Select Internet Options from the Tools menu.
  • Under the General tab, click the Settings button in the Browsing History section.
  • Select Every visit to the page and click OK
  • Under the Security tab, click Trusted sites at the top of the page, then click the Sites button.
  • In the text box labeled Add this site to the zone, type in https://gsw.view.usg.edu/, click Add, then click Close.
  • Click the Custom level button, and scroll down until you see the Userdata persistence option. Make sure Enable is selected, then click OK
  • Under the Privacy tab, click and drag the slider bar to the Medium setting, and click OK.
  • Under the Connections tab, click the LAN Settings. Select Automatically detect settings and click OK.
  • Under the Advanced tab, Uncheck Show friendly HTTP error messages and click Apply.
  • Click here to see information about Service Pack 2 (SP2).
  • After making all of these changes, close Internet Explorer and re-open it. The changes will now take effect.

Mozilla Firefox

  • Install Sun Java on your computer. Make sure that you have only ONE version of Java.
  • Open the Mozilla browser and make sure you have the correct version installed (Firefox 3.6+).
  • From the Tools menu select Options.
  • In the upper pane, select Content.
  • Uncheck Block pop-up windows.
  • Make sure that Enable Javascript and Enable Java are checked.
  • In the upper pane, select Privacy.
  • Under Cookies, make sure the Accept cookies from sites check box is selected and click OK.
  • Click here to see information about Service Pack 2 (SP2).
  • After making all of the above changes, close Firefox and re-open it. The changes will now take effect.

Macintosh

  • Install Sun Java on your computer. Make sure that you have only ONE version of Java.
  • You must have OS X installed. Older operating systems (OS 9 or lower) are not supported with GeorgiaVIEW and may have problems with some features.
  • To install the correct Java version, click here.
  • It is recommended that Macintosh users have at least OS X version 10.4.2, which has JRE 1.5, and the latest version of Safari. You can get the latest version of Safari by selecting "Software update..." from the Apple menu (upper left-hand corner of your display).