Frequently Asked Questions

CHANGE OF STUDENT INFORMATION

How do I notify the University of a change of name or social security number?

You may update your identification information by completing the Change of Student Information form. Name Changes and Social Security Number changes require one of the following documents:

  • Marriage License
  • Official Court Document
  • Drivers License
  • Original Social Security Number

The Change of Student Information form may be printed from RAIN and mailed or faxed to the Office of the Registrar. The form may also be completed at the Registrar's Office, Sanford Hall, Room 210. The request must be signed by the student prior to returning the form to the Registrar's Office.

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How do I notify the University of a change of address or telephone number?

You may update your address information by using any of the following methods.

Printing and completing the online Change of Student Information Form, then mailing or faxing it to the Registrar's Office.

Filling out the Change of Student Information Form at the Registrar's Office, Sanford Hall, Room 210.

Please Note: It is the responsibility of the student to maintain a correct address with the Registrar's Office at all times. Address and Name change requests received via email will not be accepted.

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REGISTRATION

Where can I get a current Schedule of Classes?

A Schedule of classes, which lists the courses being offered for a given term, may be accessed online at the main menu of RAIN. In an effort to reduce cost, the University no longer publishes schedulers in paper form.

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Where can I find a description of courses offered by the University?

The Georgia Southwestern State University Bulletin can be accessed via the GSW website. The Bulletin also contains policies and procedures for Campus Services. In an effort to reduce cost, the University no longer publishes the Bulletin in book form.

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How do I register for a class?

You must register for your classes with your advisor during the allotted time listed in the Class Schedule. If eligible, you may register through RAIN during the scheduled online registration term.

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How do I know if I am eligible to register online?

You should check the early registration schedule link that is found on the class schedule webpage.

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I meet the requirements for online registration, but I am denied access to the registration link. Why?

Web registration is only available during periods of early/pre-registration. It is not available during late registration or add/drop. Eligible students will only have access to the registration link during their allotted times. Any changes made after this date must be processed through an academic advisor or the Registrar during scheduled registration sessions.

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How can I determine if a class is closed?

You may check the availability of a class by viewing the class schedule online. A bold red "C" indicates that a class is closed.

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Where do I pay for my classes?

Tuition and fees can be paid at the Student Accounts office located in the Marshall Student Center (phone: 229-931-2013). Due dates are listed in the Schedule of Classes. Payment can also be made on-line through RAIN.

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I have registered for an online course. What do I need to do?

If you have registered for an eCore class, please visit the eCore portion of the Schedule of Classes and carefully readhttp://www.alt.usg.edu/ecore/index.html.

If you have registered for an online course at GSW, you should contact your instructor for further instructions regarding orientation sessions, WebCT login instructions, etc.

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How many credit hours am I allowed to take each term?

Undergraduates may register for no more than 18 credit hours without approval from the Associate Dean of Academic Affairs. Graduate students may register for no more than 15 without approval from the Associate Dean of Academic Affairs.

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Why have all of the courses that I registered for been dropped?

If you did not pay your fees by the deadline listed in the Schedule of Classes your schedule was automatically dropped. Your classes will also be dropped if you were placed on Academic Suspension at the end of the previous term.

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When is Add/Drop?

Add/Drop is the first three days of classes. The number of days for Add/Drop during Summer terms varies depending upon the session. See the current Schedule of Classes for exact dates and times for a given term. On-line Registration is not available during Add/Drop.

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May I register after Add/Drop?

Students will not be admitted to class after the last day of the Add/Drop periods without special permission.

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May I drop a class after Add/Drop?

No. You must "withdraw" from the class after Add/Drop is over by completing a Withdrawal from Class form. After Add/Drop (the first three days of classes), students must withdraw from (rather than drop) a course they no longer wish to take. The Withdrawal from Class form must be completed and returned to the Registrar's Office with the appropriate signatures by the posted date. The form may be printed off RAIN or picked up at the Registrar's Office, Sanford Hall, Room 210. Withdrawal from all classes constitutes withdrawal from the University.

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How can I withdraw from a class after Add/Drop?

After the add/drop period, a student must officially withdraw from a course by completing the "Withdrawal from Class" form available online and in the Registrar's Office. This form must be returned to the Registrar's Office upon completion. The student is fully responsible for collecting the appropriate signatures and submitting the completed form to the Registrar's Office by the published no-penalty date of one week after midterm.

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How does withdrawing from a class affect my GPA?

Withdrawals after the Add/Drop period will result in course entries on your academic record with a grade of 'W'. No refund for a reduction in hours due to individual course withdrawals is authorized. Withdrawals without penalty will not be assigned after the midterm withdrawal deadline.

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Will I receive a refund for a Withdrawal from Class?

No. You are entitled to a refund only if you drop classes prior to the end of the Add/Drop period or if you withdraw from the University completely.

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How can I withdraw from all classes?

You may drop all your classes through the first day of classes by signing a written statement (including full name, gswID#, Course name and CRN) then turning it into the Registrar's Office. After the first day of classes, you must withdraw from the University. Students must withdraw from the University through the Office of Resource and Referral (229-931-2708).

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How can I withdraw from a class after the midterm withdrawal deadline?

After the midterm withdrawal deadline, you may petition to withdraw from a class by completing the Withdrawal from Class for Non-Academic Reasons. Students must supply appropriate documentation to support their reasons for withdrawal. This form must be signed by the instructor of the class and turned into the Registrar's Office by the posted due date. Withdrawal from a Class for Non-Academic Reasons is subject to approval by the Registrar. If the petition is not approved, students will receive the grade of WF (Withdrew Failing) which is calculated in the GPA.

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TRANSCRIPTS

How do I obtain my GSW transcript?

Transcripts must be requested in writing to the Registrar's Office at least 24 hours in advance. Requests must include student's full name, gswID#, an approximation of the dates attended, a complete address or fax number where the transcript is to be sent, signature, and appropriate fee. Transcript Request forms can be printed or completed at the Registrar's Office, Sanford Hall, Room 210. In order to avoid any delays, please be sure to include all names you may have used while attending GSW.

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What is the charge for a transcript?

Official transcripts are $5.00 per copy. There is no charge for unofficial/student copies. Faxed copies are considered unofficial copies. The Registrar's Office accepts payment in the form of cash, check, or money order. Credit Card transactions must be processed through the cashier in the business office (229-931-2049).

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How long does it take to process my request for a transcript?

Transcripts are usually processed within 24-48 hours of receipt of the completed request. This time may vary during registration and graduation periods.

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I need my transcript sent out a.s.a.p. Must I pay the transcript fee immediately in order for my request to be processed?

Yes. Your request will not be processed until we receive payment. Please include payment with your request to avoid any delays. If you are picking up your transcript from the Registrar's office, you may indicate on your request that you will pay at time of pick up.

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May I pick up my request personally?

Yes. Your transcript will be available for pick up at least 24-48 hours after you placed your request. Remember, if you open an official transcript, it is no longer considered official.

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How do I know if I need an official or unofficial transcript?

Official copies are usually required for other universities, institutes, scholarship sponsors, certification, and employment. Unofficial copies are usually for a student's personal use. Some institutions accept unofficial copies temporarily until an official copy can be sent. Check with the institution that is requiring your transcript in order to determine which transcript is required.

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If I come to the Registrar's Office, may I obtain my transcript on the spot?

No. There is a 24-hour processing time for transcripts. The Registrar's Office is unable to process official transcript request on the spot. Student copies can be issued on the spot upon completion of a Transcript Request form.

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Can I have someone else pick up my transcript?

You may have someone else pickup your request if you send written permission for that person to pick up your request. The person picking up your transcript must have proper identification.

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May I request a transcript via email?

No. You may mail, fax, or complete a form at the Registrar's Office.

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May I pick up my request personally?

Yes, you may print an unofficial transcript off RAIN

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ENROLLMENT STATUS

How may I obtain proof or enrollment?

You must submit a request in writing to the Registrar's Office. A Verification of Enrollment form can be printed from RAIN, then mailed or faxed to the Registrar's Office. Forms can also be completed in the Registrar's Office, Sanford Hall, Room 210. The turn around time for such documents is generally 48 hours.

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How long does it take to process a verification of enrollment?

Verification of Enrollment is usually processed within 48 hours from time of receipt of the request. This time may vary during registration and graduation periods.

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What constitutes full-time and half-time enrollment status?

The number of credit hours required to be considered full-time or half-time for enrollment certification purposes are as follows (this includes summer semester):

  • Undergraduate: 12 or more hours = full-time, 6-11 hours = half-time, 1-5 hours = less than half time.
  • Graduate: 9 or more hours = full-time, 5-8 hour hours = half-time, 1-4 hours =less than half time.

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MAJOR/ADVISOR CHANGE

How can I change my major?

You may print off a Major/Advisor Change form from RAIN or pick one up at the Registrar's Office. Signatures must be obtained from the current advisor and the new advisor. Completed forms should be returned to the Registrar's Office, 800 Georgia Southwestern State University Drive, Americus GA 31709-4379.

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How do I know who my new advisor is?

Your new advisor will be listed on your GSW transcript on RAIN whenever the major change becomes official.

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Can I change advisors?

Yes. You will need to complete the Major/Advisor Change form. You will need to have your old advisor and new advisor sign the completed form and return it to the Registrar's Office.

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READMISSION

I have been out of school for more than a year. What do I need to do to register for the next term?

Students who have been out of school for one year or more (including a summer term) must first re-apply to the University. This form can be printed off of RAIN or completed at the Registrar's Office, Sanford Hall, Room 210. If you attended another school/institution after leaving GSW, you will need to request official transcripts be forwarded to the Registrar's Office, Georgia Southwestern State University, 800 Georgia Southwestern State University Drive, Americus GA 31709-4379. Please note: Readmitted students follow graduation requirements in effect at the time of readmission.

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How do I know if I have been accepted for Re-Admission?

You will receive notification from the Registrar's Office about your admission status. We will also send you information regarding registration.

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GRADUATION

When do I apply for graduation?

The Application for Graduation for fall semester must be completed on or before December 1 prior to the academic year in which the degree is expected. The Application for Graduation for spring semester must be completed on or before May 1 prior to the academic year in which the degree is expected. Students who plan to graduate at completion of summer term must apply on or before September 1 prior to the year in which the degree is expected. Applications for graduation are available at the Registrar's Office and on RAIN (Registration and Academic Information Network).

Graduation Term

Apply no later than of the year prior

Fall
Spring
Summer

December 1
May 1
September 1

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Why must I apply so early?

By applying early, you will have time to complete any outstanding requirements. Schedule an appointment to meet with your advisor and complete the application for graduation. Your advisor will conduct a review of the curriculum with you at the time of application. The Registrar's office will review your curriculum information prior to late registration of the term you are planning to graduate in order to determine any outstanding requirements.

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How do I make arrangements for graduation?

You must complete an Application for Graduation and pay the graduation fee. This application can be printed off RAINor completed with your advisor.

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What is the charge for graduation?

Undergraduates (Associates or Bachelor) are charged $30. Graduate students (Masters or Specialist) are charged $50. Payment in the form of cash, check, money order, or credit card will be accepted through the Cashier's window ((229) 931-2049) or the Student Account office. Students will be billed for the Graduation fee if they do not pay at the time of application. Students earning a certificate will have a $15 graduation fee.

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What if I will not be able to graduate during the term I applied for?

You must fill out the Reapplication for Graduation portion of the Application for Graduation form. This form can be printed off of RAIN or completed at the Registrar's Office. You should reapply as soon as you learn about your delayed graduation date.

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Do I have to pay the Graduation fee if I am re-applying?

No. There is no charge as long as you re-apply before the midterm date of the semester you have previously applied for. However, after the midterm date a late re-application fee of $10.00 is required.

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How do I know what to do for Graduation?

Throughout the semester in which you have applied for graduation, you will receive notices regarding graduation information. These letters will confirm dates, times, attire, and location of graduation.

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How do I know if I have met all the requirements for graduation?

After completing the application for graduation form, you will review a graduation checksheet with your advisor. This checksheet will list the classes and requirements you have remaining.

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DIPLOMA

How may I receive my diploma if I did not participate in the graduation ceremony?

  • You may pick up your diploma at the Registrar's Office, Sanford Hall, Room 210 between the hours of 8:30am-5:00pm, Monday through Friday. You must present a picture ID at the time of pickup.
  • You may have your diploma mailed to you by sending a request and a $10.00 mailing fee to the Registrar's Office, Georgia Southwestern State University, 800 Georgia Southwestern State University Drive, Americus GA 31709-4379. An additional fee will be charged for mailing the diploma to an international address.

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My diploma has been damaged in fire/flood/etc. Is it possible to receive a replacement diploma?

Request for Replacement Diploma can be printed off RAIN or picked up at the Registrar's Office. There is a $50.00 charge for replacements, and orders generally take between 4-6 weeks.

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GRADES and ACADEMIC INFORMATION

Why haven't I received my grades through the mail?

GSW students must use RAIN to access their final and midterm grades. Grade mailers are no longer sent to the student.

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How do I receive my midterm and final grades?

Your grades are posted on RAIN. After logging onto RAIN, choose Student Services and Financial Aid then click on Student Records. After choosing final or midterm grades, select the semester in which you want to view your grades.

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How can I find my GPA?

You can locate your GPA on your GSW transcript located on RAIN. You may also come by the Registrar's office with appropriate identification. We cannot give out GPAs over the telephone or over email.

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How is my GPA determined?

Click HERE for Grade Point Average definitions.

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How can I find out who my advisor is?

You can find your advisor's name under the Academic Information portion of your GSW transcript on RAIN.

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How can I find out my current academic standing?

Your academic standing can be found under the Academic Information portion of your GSW transcript found on RAIN.

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What is the Grading System at GSW?

The following letters denote grades used in the computation of the grade point average (GPA)

  • A Superior
  • B Above Average
  • C Average
  • D Poor
  • F Failing
  • WF Withdrew Failing

The following letters denote symbols used for each particular case, but are not included in the GPA

  • I Incomplete
  • IP In Progress
  • K Credit by Exam
  • NR Not Reported
  • P Passed
  • S Satisfactory
  • U Unsatisfactory
  • V Audit
  • W Withdrew without Penalty
  • WM Withdrew for Military purposes (must provide deployment orders).

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TRANSIENT WORK

What do I need to do if I want to attend a different school this term and come back to GSW next term?

You will need to apply for admission/readmission to the school you want to attend. You will then need to complete the Transient Permission form, which can be picked up from the Registrar's Office, Sanford Hall, Room 210. You will need to have your advisor and department chairperson sign the form before returning it to the Registrar's Office.

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How do I know if a class is equivalent to one at another university?

Go to the secured site of RAIN and click on Transfer Articulation under Personal Information, follow the instructions on the site. If the class is not listed, you will need to meet with your advisor who can assist you in choosing the proper classes. Course equivalencies/substitutions are subject to approval by the academic dean and the vice president of Academic Affairs.

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REGENTS' TESTING

What is the test and why do I have to take it?

The Board of Regents requires the Regents' Test for all students seeking a baccalaureate degree from a University System of Georgia Institution. The test is based on reading and writing skills. In the reading section you will be asked to read a selection and answer questions regarding that selection. You will also be asked to write an essay upon one of several given topics.

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Is it possible to exempt Regents' Test?

Upon admission to GSW, students with the appropriate minimum test scores listed below on nationally administered standardized tests will have satisfied the Regents Testing requirements.

In order to exempt the Regents' Reading Test Requirement, students must have one of the following scores:

  • S.A.T. Verbal score of 510 or greater
  • A.C.T. Reading score of 23 or greater

In order to exempt the Regents' Essay Test Requirement, students must have one of the following scores:

  • Advanced Placement English score of 3 or greater
  • International Baccalaureate higher-level English score of 4 or greater
  • S.A.T. II English Writing score of 650 or greater
  • S.A.T. Verbal score of 530 or greater and an earned grade of "A" in English 1101
  • S.A.T. Verbal score of 590 or greater and an earned grade of "B" in English 1101
  • A.C.T. English score of 23 or greater and an earned grade of "A" in English 1101
  • A.C.T. English score of 26 or greater and an earned grade of "B" in English 1101

Students are not permitted to re-test after the point of admission. If a student exempts one part of the Regents' Test Requirements, the student must satisfy the remaining part. Students can review their status on the GSW transcript that is available on RAIN. Students who were admitted to GSW through an Institutional administration of the S.A.T. exam will not be eligible for this exemption.

If a student is unsure of which test administration they attended, they should contact the Registrar's Office, located in Sanford Hall.

Transfer students entering GSW from a University System of Georgia Institution will have their Regents' Test Requirements updated based on the information from the official transcript of the prior school.

Transfer students from private institutions or out-of-state schools will be required to produce one of the following types of documents in order to exempt Regents:

  • Official S.A.T. or A.C.T. scores
  • Official letter from the Registrar of the prior institution, including the school seal, verifying test scores were from a nationally administered test.

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I think I took a similar test in high school or in another state. Does this count?

No, You must complete this specific test. Georgia residents and non-residents are required to complete this test.

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Would I have taken the Regents' test if I attended another University System school before I came to GSW?

If you are a transfer student you may have met this requirement. If you passed the test, the results will display on the transcript from your previous school. However, if you participated in a joint enrollment program while attending high school, you may not have taken the test.

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When is the test given?

The Regents' Test is given once each Fall, Spring and Summer term. See the Schedule of Classes for specific dates.

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How do I know when the test is being offered?

The dates for the Regents' Test are posted in the Schedule of Classes each semester. Flyers are also posted around campus, which include the date, time and location for testing and review sessions.

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Where do I sign up for the Regents' Test?

Students must register for the Regents' Test Online. Click HERE to sign up now. Be sure to write down the date and time that you choose. Students must be enrolled in classes the semester they wish to test and they must have a GSW ID card.

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How do I know when to take the test?

You must take the test the first term of enrollment at GSW.

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When will I know if I passed?

Results are received the last week of the term. You will be able to view your results on RAIN or by bringing a picture ID to the Registrar's Office.

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What do I bring to the test?

You will need No. 2 sharpened pencils, blue or black pens, a dictionary, and the admissions ticket mailed to students who signed up to test. Please do not bring cell phones, beepers, and watches that beep. Food and beverages are also not permitted in the testing room. Students must have a GSW ID card in order to take the Regents' Examination.

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Is there a review for the test?

The English & Modern Language Department sponsors a Regents' Review Session approximately 1 week before the test. Please contact that department for additional information.

The Board of Regents of the University System of Georgia website contains helpful information to help prepare for the test.

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Is the Regents' Test requirement different for international students?

Yes. International students whose native language is not English will be required to take a Regents' Test designed specifically for international students.

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CURRICULUM SHEETS

How can I find out what courses are required in my major?

Curriculum sheets can be found in each department. These curriculum sheets can also be printed off the main menu of RAIN. It is also a good idea to review this information with your advisor.

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ACADEMIC HONORS

What are the requirements for being named to the President's List?

A student who completes a course load of at least fifteen semester hours of credit and earns an average grade of 4.00 will be named to the President's List.

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What are the requirements for being named to the Dean's List?

A student who completes a course load of at least fifteen semester hours of credit and earns an average grade of 3.5 through 3.99 will be named to the Dean's List.

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What are the requirements for being named to the Academic Achievement List?

A student will be named to the Academic Achievement List if he/she is in Academic Good Standing, has previously earned at least 15 hours of credit from GSW, is enrolled 3 to 14 hours of credit, and earns a semester GPA of 3.5 or better.

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ACADEMIC STATUS

What is required for a student to be placed in Good Standing?

A student will be placed in Good Standing if the cumulative/institution GPA is equal to or above the Required Minimum GPA for the total number of hours the student has earned.

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What is Academic Warning?

A student is placed on Academic Warning at the end of any term in which the cumulative/institutional GPA falls below the required minimum for the total hours earned. The student will have only one semester in which to raise the GPA to the required minimum and return to Good Standing. If not, the student is placed on Academic Probation. Students on Academic Warning are encouraged to take advantage of the services available in the Academic Resource Center.

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What is Academic Probation?

A student is placed on Academic Probation if he/she fails to return to Good Standing at the end of the semester in which the academic standing of the student was Academic Warning. The student will have only one term to raise the GPA to the required minimum and return to Good Standing. If not, the student is placed on Academic Suspension. Students on Academic Probation are encouraged to take advantage of the services available in the Academic Resource Center.

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What is Academic Suspension?

A student is placed on Academic Suspension if the student fails to achieve Good Standing while on Probation. The student must stay out of school for one semester or choose to remain in school with Restricted Enrollment status. To return to school the student must write a letter of appeal to the Office of Academic Affairs. When the student returns the academic status of the student is Academic Warning and the Warning-Probation-Suspension process starts over. That is, the student will have two-semesters at most to raise the GPA to the Required Minimum and return to Good Standing or the student will be suspended again. The maximum number of suspensions allowed is two. At the third suspension, the student will be suspended from GSW for a minimum of one calendar year. For more information, please refer to the GSW Bulletin.

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What is Restricted Enrollment?

As an alternative to suspension, a student may request from the Associate Dean of Academic Affairs to remain on Restricted Enrollment status. This status means that the student will stay in school, but may only enroll primarily in repeat courses and ACSK 1100, Academic Skills, in order to improve the student's GPA to return to Good Standing. Restricted Enrollment is the only alternative available to students who are on suspension. Please refer to the GSW Bulletin for more information.

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What is the minimum cumulative/institution grade point average a student maintain acceptable academic status?

Total Hours Earned
(Including Hours accepted in Transfer)

Required Minimum
Cumulative/Institution G.P.A.

0-15 
16-30
31-60
61 and above

1.5
1.65
1.75
2.00

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RESIDENCY

Where can I petition for Georgia Residency?

Out-of-State Waivers and the Petition for Georgia Residency can be found here. Students must reside in Georgia for 12 months prior to the first term of enrollment in order to establish residency. Please see the bulletin for detailed information regarding Residency Status.

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VETERAN AFFAIRS

Whom should I contact concerning veteran education benefits at the University?

Contact the Veterans Representative, Ms. Tominica Pines, in the Registrar's Office, Sanford Hall, Room 219.

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Who do I contact if I am an F-1 international student?

You should contact your assigned Designated School Official

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CLEP TEST

Where do I make arrangements to take a CLEP test?

Registration and information regarding CLEP tests can be picked up at the Registrar's Office.

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What is the maximum number of hours that will be accepted from CLEP?

A maximum of 30 semester hours will be accepted from the combined sources of correspondence work, extension work and credit by examination.

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RAIN

What is RAIN

RAIN stands for Registration and Academic Information Network. This network allows students to have access to their student records. Students can view holds, midterm grades, final grades, academic transcripts, Registration status, class schedules, as well as Financial Aid Status, Account Summary and Fee Assessment.

RAIN provides a convenient method for students and faculty to obtain information via the Web. Upon entrance, the system determines whether the user is a student, or faculty. Once this "role" is established, the user is given access to the appropriate information. The system provides a means for students to track their progress through their degree program and view their schedule. For faculty and staff, the system will also allow access to address and emergency contact information.

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How do I access RAIN?

Instructions for RAIN can be picked up from the Registrar's Office, Library, Computer Labs as well as other offices around campus. If you do not attend classes on campus you may contact the Registrar's Office to have instructions mailed to you -- or print them off from the public sector of RAIN (Student Information Forms).

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My PIN has been disabled, how may I have it reactivated?

Use the "forgot PIN" button on RAIN. This will reset your PIN to the six digits of your birth date. For example, if your birth date is November 3, 1997, your PIN would be 110397. However, if you have attempted to reset your PIN more than 5 times unsuccessfully, you will need to contact the Registrar's Office at 229-928-1331 or gswreg@gsw.edu in order for your PIN to be reset. In order for your PIN to be reset by phone, it will be necessary for you to answer a series of random questions concerning your enrollment. A request to have the PIN reset by email must come from your RADAR account and include your gswID.

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CONTACT INFORMATION

What is the mailing address to the Registrar's Office?

Office of the Registrar
Georgia Southwestern State University
800 Georgia Southwestern State University Drive
Americus GA 31709-4379

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What is the fax number for the Registrar's Office?

(229) 931-2021

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What is the phone number for the Registrar's Office?

(229) 928-1331

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What is the email address for the Registrar's Office?

gswreg@gsw.edu

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